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  • Can I personalize my emails to come from anyone at my company’s domain?

    Yes, you can send it from your domain.  It will require your IT team to add DKIM and SPF records to your DNS.  This will allow any user sending from your domain to use their…

  • Setting up two accounts with the same email address

    Yes!  We understand you may have one email that is used for a work account and a personal account.  Please contact us at support@trucentive.com and we can set this up. Once set…

  • Deposit to Debit Cards Funds Transfer

    Payees can quickly and easily transfer their funds and receive them to their US bank account using the Debit Card transfer method by entering the 16 to 19 digit debit…

  • How many gift cards can I add to Recipient Choice?

    The number of gift cards you are able to add to Recipient Choice depends upon your plan. Pay As You Go – 25 Annual Licenses – 50 For information about the number of gift…

  • I accidentally removed the gift button in my project. How do I get it back?

    To add a button back to your project, make sure the link type in the settings tab is open web page, and then make the Url:    {{envelope_open_url}}

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