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  • Can I personalize my emails to come from anyone at my company’s domain?

    Yes, you can send it from your domain.  It will require your IT team to add DKIM and SPF records to your DNS.  This will allow any user sending from your domain to use their…

  • Setting up two accounts with the same email address

    Yes!  We understand you may have one email that is used for a work account and a personal account.  Please contact us at support@trucentive.com and we can set this up. Once set…

  • How do I customize my Project template?

    The Basic Template will allow you to “start from scratch” by developing your own unique template.  The template is divided into sections allowing you to customize each section. Start New Project >…

  • Emails are not going through after authenticating my domain.

    When you are sending email from a third party, like TruCentive, your internal spam protection may view email as being spoofed.  Even though you are following email best practices, sending…

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