What are my payment options?
TruCentive accounts may be funded multiple ways including Credit Card, ACH, Wire Transfer or Check. Funding time is dependent on...
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Getting Started
Articles to get you up and running, quick and easy.
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What is the difference between the First Email Message and the Landing Page?
First Email Message – Refers to what the recipient will see when receiving their incentive by email. Once the Recipient sees... -
What is the difference in using a Fixed Value and setting a Minimum and Maximum Value when setting up the gift card value?
You can edit your incentive settings by clicking on the “edit” button in the incentives tab For programs in which... -
What is the difference between the Project Dates & Envelope Expiration Dates?
Project Date is the length of time the project will run. Envelopes cannot be sent outside of the start and end... -
Setting up two accounts with the same email address
Yes! We understand you may have one email that is used for a work account and a personal account. Please...
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